Customer Service Operations
·
Austin
·
Fully Remote
Customer Service Professional - US
Trusted by the brands that customers love. We help 125+ brands help millions of customers per year. All positions are 100% remote W2 positions: subsidized medical benefits, PTO and 401k.
Trusted by the brands that customers love. We help online brands help millions of customers per year. All positions are 100% remote, and employed by wrrk (no contractors).
How to apply!
- Step 1: Complete an application
- Step 2: Upload your resume
- Step 3: Submit
Are you eligible to apply?
The qualifications we are looking for
- Excellent verbal and written communication skills with strong attention to detail and grammar
- The ability to type 35 wpm with 95% accuracy
- Confidence and proven ability to provide customer support via phone, email, and chat platforms
- Access to a dedicated, quiet workspace
- Legal authorization to work in the U.S.
- Eligible states for employment: NC, GA, LA, TN, TX, FL.
- Ability to pass a national criminal background check
- Open schedule availability is REQUIRED - weekday and weekend availability
Technology and system requirements
- Must have a PC or Mac with the following specifics - CPU Speed: 1.6 GHz, Hard Drive: 112 GB (PC)/118 GB (Mac), RAM: 4 GB, Operating System: Windows 10 or Mac OS 10.15 Catalina, Internet Speed: 10 mbps download/3 mbps upload, Manufacturing Date: 2012 or later.
- No Chromebooks or Tablets.
- Noise-canceling headset required
- Webcam required
What we offer
- Paid training and career advancement opportunities
- Training across a wide range of software and e-commerce systems
- PTO for full-time and part-time employees
- Medical, vision, dental, and 401k
- Department
- Customer Service Operations
- Role
- Customer Service Professional
- Locations
- Austin
- Remote status
- Fully Remote
About Wrrk Careers
We are a diverse team of dependable, reliable, and empathetic individuals. We're building this company together; we work together to execute on our core promise: helping people.
Customer Service Operations
·
Austin
·
Fully Remote
Customer Service Professional - US
Trusted by the brands that customers love. We help 125+ brands help millions of customers per year. All positions are 100% remote W2 positions: subsidized medical benefits, PTO and 401k.
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